FAQS

Below please find some answers to frequently asked questions. The situation changes quickly, and we know there will be new questions that arise. Please check back often. If your question is not answered here, please complete this form.

Last update - 3.25.2020

Fort Zumwalt reminds families and staff to follow the guidance of local, state and federal health officials. You can contact the St. Charles County Health Department at 636.949.7319.


When will school resume?

Virtual instruction began April 7. Currently, students are set to resume to schools April 27. 


Can you help my child get into Webex classes on his/her Chromebook?
You might need to change one setting. On the Join Meeting screen, WebEx defaults the audio setting to "Call Me".  This needs to be changed to "Use Computer for Audio", then the green Join Button lights up and your child can enter the meeting. Watch a how-to video.

Where can I go for help with the software/device my child(ren) is using at home?
Send an email to helpdesk@fz.k12.mo.us with a description of the problem and contact info to reach back to you.
The Technology Help Desk will be staffed 8 a.m. - 3 p.m., Monday thru Friday throughout the closure.
In Person Support will be provided by appointment only, on an as-needed basis.

Why can't I get into the Parent Portal right now?
The Parent Portal is temporarily closed. We appreciate your patience as we work toward reopening it as soon as possible.

What does this mean for when summer break will start?

Any make-up of this closure will be determined by the state Department of Elementary and Secondary Education. Until we have clear guidance from them, we cannot say with certainty when the school year will end.


What about travel during this closure?

We strongly recommend that families of all students and staff follow the recommendations of health officials and refrain from traveling at this time. See the Centers for Disease Controls advice on travel within the United States


What about my child(ren) with special needs? 

The Special Services Department has organized resources by the categories of service a student might receive through their IEP. Please check our website. We will continue to add resources as they become available.


If your child’s disability limits access to the online activities, please contact the Special Services Department by email SpecialEd504HelpDesk@fz.k12.mo.us 

 

What about families who need school meals?

These families have received separate communication from the district with information regarding a drive through service Monday through Friday, beginning March 19. Learn more about our three drive-through locations.

What if I need to contact the school? 
The best way to connect with our schools now is by emailing your building principal. You can find any principal's contact information through their school websites on the directory page.

What will my child(ren) be provided as far as work during the closure?

The Curriculum & Instruction Department has developed these initial resources to get started, no matter your child's grade level.  


I know a family that doesn’t have access to the internet at home. Are there resources I could share with them?

Please check some important information for families in need of internet resources that you can share.


The information is changing so quickly. How can I talk to my kids about coronavirus?

Fort Zumwalt administrators have created a bank of resources to help you have the best information possible to help you talk to you children. Find links here.

Do you have any information on spring tests, including ACT or AP tests?
   --The Junior Class ACT, April 7, 2020, is cancelled.  Opportunities for 2019-20 Juniors to have a testing opportunity during the 2020-21 school year are being explored at this time.

   --The College Board is making modifications for Spring AP Testing.  Additional testing information should be available April 3. Use this link for information and updates: https://apstudents.collegeboard.org/coronavirus-updates

   --The Missouri Department of Elementary and Secondary Education has cancelled all statewide MAP (Missouri Assessment Program) testing for grades 3-12.  There will not be any grade level MAP or EOC’s 2019-20. 

   --Project Lead The Way (PLTW) has cancelled 2019-20 End-of-Course Assessments.
   The Missouri Department of Elementary and Secondary Education (DESE) coronavirus website updates regularly.